Service

Implementation & Operations

We don’t just design the system, we help you run it.

A program that launches but isn’t maintained quietly drifts. Eleven Tenths stays through execution: building the technical infrastructure, documenting how things work, and improving operations based on how people actually use the system.

What this looks like

  • Standing up the technical infrastructure a program depends on: websites, LMS builds, integrations
  • Supporting daily operations once a program is live
  • Documenting processes so institutional knowledge doesn’t walk out the door
  • Maintaining and improving systems based on real user behavior, not assumptions
Why it matters

Funders and leadership want evidence that a program runs reliably and reports cleanly. Solid operations are what turn a one-time grant into a durable system, and what makes the next funding application credible.

Proof

For Laney College’s AIDA initiative, we helped create a centralized platform connecting community colleges and industry partners while defining pathways into AI careers.

Read the case study →
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